CPD Council Get verified

Report · mark misuse · provider concern · record error

Report a concern

Three things are worth telling us about: a provider showing the mark whose number returns nothing on record lookup, a verified provider that does not seem to be meeting the Standard, or a mistake on a record. We acknowledge within five business days and tell you the outcome.

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This form opens your email program with the details filled in, addressed to register@cpdcouncil.com.au. If it does not, email that address directly. You can report anonymously.

What happens next

Within 5 days

Acknowledged. You are told who is handling it.

Within 30 days

Investigated. A concern about a provider is put to the provider. We open the activities concerned and read the review records.

Outcome

No action, a correction, suspension while a re-review runs, or removal from the register. Misuse of the mark by a non-member gets a written demand to stop, and is listed publicly if it continues.

Published

Suspensions and removals appear on the register with the date and reason. Your identity is not published.

Complaints about CPD CouncilSend these to hello@cpdcouncil.com.au. They are seen by the director and, once appointed, the advisory group. Our full process is on the governance page.