- The learner's full name, as they are registered with their regulator.
- The activity title, matching the title on the provider's website and register page.
- CPD hours or points, as a number.
- The completion date. Regulators count by period, so the date decides which year it falls in.
- The provider's name, including the legal entity if the brand name is different.
- A unique certificate number the provider can look up if asked.
- The verification mark, linked to the provider's register page, if the activity is verified.
Useful extras
Learning outcomes on the back or second page save the learner writing them into a CPD log. The activity's review date tells an auditor the content was current when it was completed.
"Up to 3 hours" is not a figure. A certificate needs a number.
Common faults
- No date, or only a month
- "Up to 3 hours" instead of a figure
- A logo from a body that never reviewed the activity


